Now Assist For HRSD

[garimakharb]

Can someone provide me Now Assist for HRSD Bulk RCA approval Fix script Xml file?
I have referred to this doc.

https://www.servicenow.com/docs/r/employee-service-management/now-assist-for-hrsd/run-rca-now-assis…

After installing Now Assist for HRSD, we start seeing Restricted Caller Access requests because the AI features need permission to access some HR tables. These requests stay in “Requested” status, and approving them one by one takes a lot of time.

 For that Servicenow has already provided a Fix script to run which will approved all RCA records.

[Tanushree Maiti · Accepted solution]

Hi garimakharb,

Download the Now Assist for HRSD Bulk RCA approval file from the Supporting Links and Docs section in Now Assist for HR Service Delivery (HRSD) application in ServiceNow Store. This file is a standalone script to reduce the manual effort involved. 

[Tanushree Maiti · Accepted solution]

Hi garimakharb,

Download the Now Assist for HRSD Bulk RCA approval file from the Supporting Links and Docs section in Now Assist for HR Service Delivery (HRSD) application in ServiceNow Store. This file is a standalone script to reduce the manual effort involved. 

[Kohei Tominaga1 · Accepted solution]

Hi, @garimakharb 

Here is the link to the Now Assist for HRSD application in the ServiceNow Store where you can find the XML file in the supportin links and document section.

https://store.servicenow.com/store/app/f10aafa21b246a50a85b16db234bcb24#linksAndDocuments