Now Assist For HRSD

garimakharb
Giga Guru

Can someone provide me Now Assist for HRSD Bulk RCA approval Fix script Xml file?
I have referred to this doc.


https://www.servicenow.com/docs/r/employee-service-management/now-assist-for-hrsd/run-rca-now-assis…

 

After installing Now Assist for HRSD, we start seeing Restricted Caller Access requests because the AI features need permission to access some HR tables. These requests stay in “Requested” status, and approving them one by one takes a lot of time.

 For that Servicenow has already provided a Fix script to run which will approved all RCA records.

1 REPLY 1

Tanushree Maiti
Mega Sage

Hi garimakharb,

 

Download the Now Assist for HRSD Bulk RCA approval file from the Supporting Links and Docs section in Now Assist for HR Service Delivery (HRSD) application in ServiceNow Store. This file is a standalone script to reduce the manual effort involved. 

 

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Tanushree Maiti
ServiceNow Technical Architect
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