Personalise Fields on HR case in Agent workspace

haripriya5
Tera Expert

‎06-10-2024 03:08 AM

Hi , 

 

Can anyone help me , I am trying to hide fields that are related to Subject person in a HR case. 

When the Agent clicks on details of subject person on agent workspace , it redirects to HR profile of a subject person.

When the Agent open the records it should hide /display only for the fields asked for. 

 

Can anyone help , how can it be achievable 

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Community Alums
Not applicable

‎06-10-2024 10:15 PM

Hi @haripriya5 ,

You can get some idea for your requirement from the solution :https://www.servicenow.com/community/hrsd-forum/subject-person-visibility-in-hr-cases-when-subject-p...

 

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