UI action not working
Hi All,Created Ui action "Show Flow" in HR case(sn_hr_core_case) table. When clicked on it, not redirect to the new flow execution page. same OOB script used that is used for change_request & task_sla table.Please guide on it.
Forum Posts
Resolved! Filter HR Cases with reference field 'Assigned To' in HR tasks
Hi, I need to filter the HR Case (sn_hr_core_case) table where a Task from Task (task) table is Assigned To = Me. I have tried adding a filter "Parent => Task Fields" then "Parent > Assigned To" but nothing shows up on the table list view. I validat...
Resolved! On record producer we have field opened for field based on this field auto populate user employee id
Hi All, Can someone please help me on the below query.On record producer we have field opened for ,when select the user in opened for field, and we have another field below users employee id should auto populate.Please help me to achieve this. Thank ...
Emloyee Lifecycle Events - digital signature employee contract
We are in the design phase of an ServiceNow employee onboarding project and we need help with the following customer requirement.Current situationThe employment contract for a new hire is generated in the HR Core system (PeopleSoft). This results in ...
I'm trying to include sc_cat_item Request/RITM description, short description along with stage
I'm trying to include sc_cat_item Request/RITM description, short description along with stage into the page after submitting the request.Currently its redirecting to URL: id=sc_request&is_new_order=true&table=sc_request&sys_id=as per attachment belo...
Offboard Employee Action in Workday Spoke
Hi There, I am using workday spoke action Offboard Employee to terminate worker in Workday. I want to attach the termination document to workday with terminating the worker. This attachment and all the resignation data comes from Submit Resignation r...
Employee Relations Corrective Action Question
Hi! We are in the process of configuring the Employee Relations Application within our environment. We are currently on Utah Patch 9, and we do not have/own Employee Document Management nor the Lifecycle Events for Enterprise. The team has a require...
Delete Action capture in update set
Hi all,we have an application under development in Dev and Test Environments. There was an unnecessary field and I deleted it in the Dev Environment, but it was not captured in the update set. so how can I reflect the deleted field in the test Enviro...
Resolved! Filter My Requests Widget on ESC Portal by HR Service Type
Hi, The client wants to filter this My Requests list by HR Service Type = Crossboarding. Does anyone know how to filter this list? It is located on My Requests (/esc?id=my_requests) page. Any help is appreciated. Thanks!
Track end of life or end of support (Cisco Device)
Hi everyone, I would like to know how it is possible to track the end of life or end of support of a device, more precisely of a cisco device.
Where a link for an "awaiting acceptance" is hardcoded?
Hello. When the case is in "awaiting acceptance" status a user can approve it or not and in ESC this window is visible. If you will press this link small link ("Diversity button on a picture above) you will be redirected to a new page:But the link do...
HR case visibilty
Hi allI made few group members say Group1,group2,group3, etc., to see only the cases of these groups but i am getting tasks to the above group members, whenever a group member of above groups gets 'task' and the related 'case' of that task is not be...
HR Agent workspace and dynamic translation feature
We are planing to implement HRSD Dynamic Transalation for HR Case Management using Azure Translate services. We are a large global organisation and live with 13 languages on the Employee Centre Pro. It would be great to hear your experience if you u...
Resolved! ScTasks moved to ClosedIncomplete/Closed Skipped, then RITM state moved to Closed Incomplete/Skipped
HI Team,Advance Thank you for giving helpIn workflow I defined the script in RunScript when child SC tasks 6 moved to closed Incomplete, then RITM moved to the Closed Incomplete or Sc tasks moved to Closed Skipped RITM state should be updated to clos...
Resolved! remove option is not working in the client script
Hi All, g_form.addOption('relation', 'Marriage_Spouses','Marriage- Spouse's siblings');g_form.addOption('relation', 'Condolence_Spouses','Condolence- Spouse's parents'); This script is not working in the on change client script , Can you guide me how...
