Hello community! We are planning on using the new content experience widget. We are hearing from end users that they really don't like the look of it (specifically the gradient and the boxes). We can live with the boxes ,but outside of changing th...
I want the assignment group field in the modal to load only support groups where can i add the filter condition in the code here so that it shows only those. function onClick(g_form) { g_modal.showFields({ title: "Please provide all information for i...
Hi All, I want to remove the activity tab available on the TO-dos Page , We only require details tab . Please suggest on how I can remove this . Please help and share your valuable suggestions.
Hi Everyone,We have a requirement that the reports shared to a group should be readable only and not editable, the groups to whom the report is shared should have access to share and create reports but not edit it. Currently the groups to whom the re...
We recently implemented the ER module, and there is some concern about potentially inappropriate comments added to the additional comments vs. work notes. We have had a couple of situations where a comment was added that should have been a work note...
Hi,I'm created a record producer with some variables but I wanted some of those variables to be accessible depending on the user preferred language. For example variables A,B,C should only appear if user's preferred language is English and variables ...
Hi I need to know how count license used in HR Service Delivery application. Assigned Roles, entry in HR Profile or other? Regards
I have setup an HR Task for the Subject Person to complete. The HR Task Type is "Mark When Complete". As the Subject person, when this task is assigned to me, I should have to fill in a date and some comments before hitting the "Complete" button. The...
Hi Everyone,I wish to know how can i get a variable editor on HR task that has all the variables copied from HR case, the Target table for the record producer is HR case but apart from HR case i want agents to edit the variables from HR task as well....
Hi everyone!! I am new to ServiceNow and ATF . I am planning to create an ATF test for HR case Creation. Currently I do have atf_test_admin , atf_test_designer roles but I am not able to see some roles in the dropdown like “sn_hr_core.case_writer.” ...
Hello all,I have a requirement where i need to add text "please enter details" in one of the variables of record producer. This text should be greyed and should disappear when the user starts filling the details.This is just like the date field where...
Hi, We have an HR software that manages employees data. While the employee left the organization, employee profile would be keyed as left in this software. I'm trying to figure out where and how to set it up so it could trigger the ServiceNow account...
Hi Team, I created a Ui Action called 'Create Knowledge' on HR Case Table . after clicking the button it redirects to the article URL.But my customer wants it to stay on the HR case page and display a info message like"This Knowledge Article:KB00100X...
Hi,I have a requirement to populate the pdf form based on the data in record producer.Can anyone lead me on the step on how to achieve this? I created a HR Service, Record Producer, HR Document TemplateBut I am not sure how can I link the RP and the...
Hi, I have to auto assign HR case to 'abc' Assignment group. HR Service = 'Time Off/Vacation Inquiry'. Case Type = 'Military Leave' Can anyone please help me to set assignment group for this combination. Regards, Nivedita