platform analytics dashboard doesnt show up on the new HR agent Workspace dashboard section

Alexander17
Tera Guru

Hi there,

 

Did anyone faced the same issue around dashboard you created (and have full control to it) in Analytics platform dashboard builder, and want to access it to the dashboards section on HR Agent Workspace (new in the latest plugin). I only see the OOTB dashboards, but not the one i created. Anyone knows is there is some special setting you need to do to make it visible.

 

/now/hr/agent/dashboards is the new area.

4 REPLIES 4

mirronieva
Tera Contributor

Hi Alexander,

I have an open support case on this as I am facing the same issue. By any chance did you resolve it? Thank you.

amrithaanayak
ServiceNow Employee
ServiceNow Employee

Hi @Alexander17 and @mirronieva , Open the dashabord in analytics center andthen add a HR agent workspace tag under dashboard visibility.Screenshot 2024-11-04 at 11.24.27 AM.png

VaranAwesomenow
Mega Sage

@amrithaanayak  ty I reviewed existing dashboard the OOB one (HR Case dashboard) and I do see that it has this setting

VaranAwesomenow_0-1730775648360.png

 

amrithaanayak
ServiceNow Employee
ServiceNow Employee

Hi @Alexander17 ,@mirronieva,Yes this tag needs to be added for your custom dashboard to be shown in HR agent workspace. Have you added this tag in "dashboard visibility."