Populate Parent HR Service, COE, Opened for and Subject for to Child case on case creation page
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04-09-2025 01:13 AM
HR Agent Workspace - Populate Parent HR Service, COE, Opened for and Subject for to the Child case on case creation page.
Case Creation Page is used for the creation of new Child case, new HR case, new additional case, etc
If Child case is created from Parent "Child cases" related list, Populate Parent HR Service, COE, Opened for and Subject for to the Child case on case creation page.
Any help would me much appreciated
Thank You!
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07-14-2025 12:46 AM
Hi @PradeepaM
If you got the solution Please let me know, I am having similar requirement.
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07-15-2025 12:16 AM
Hi @PradeepaM @nishisen21 ,
From HR Agent workspace, when you click on "Child Case", you have to select HR Service name then COE will populate, opened for and subject person are also populated correctly. you can change subject person name as per need.
You can try above way or you can customize as well based on your business need.
Please mark helpful and correct answer if it's worthy for you.
