Preview Document Button Widget on My task on ESC portal

[manishtyagi]

I have use case where i have an OOB HR Document preview functionality working on the backend via a UI Action on the HR Task, I want to replicate the same behavior on the ESC portal — showing a "Preview Document" button inside the HR Task detail view, but only when a document is configured on that task.
Thanks!

[Tanushree Maiti]

Hi @manishtyagi 

Make sure you are using  4.2 version  of HR Agent workspace

Refer KB0858731 Extend Preview Document functionality to HR Case - Assignment Group users 

KB2473292 Preview document button is not working in HR Agent workspace 

KB2636381 Non-Admin Users Cannot Access Document Task in ESC Portal During HR Offboarding 

[manishtyagi]

Hi  

I'm talking about the adding that functionality on portal side in my task view on esc portal and not in agent Workspace.

Thanks &Regards