Preview Document Button Widget on My task on ESC portal
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05-14-2026 02:00 AM
I have use case where i have an OOB HR Document preview functionality working on the backend via a UI Action on the HR Task, I want to replicate the same behavior on the ESC portal — showing a "Preview Document" button inside the HR Task detail view, but only when a document is configured on that task.
Thanks!
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05-14-2026 02:14 AM - edited 05-14-2026 02:15 AM
Hi @manishtyagi
Make sure you are using 4.2 version of HR Agent workspace
Refer KB0858731 Extend Preview Document functionality to HR Case - Assignment Group users
KB2473292 Preview document button is not working in HR Agent workspace
KB2636381 Non-Admin Users Cannot Access Document Task in ESC Portal During HR Offboarding
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05-14-2026 02:26 AM
Hi
I'm talking about the adding that functionality on portal side in my task view on esc portal and not in agent Workspace.
Thanks &Regards
