"Agent Assist" for a new table in HR Agent Workspace?

nagydanR
Tera Contributor

Hey, how can I add "Agent Assist" for a table that has "no cofiguration" on "HR Agent Workspace" (the customizable one).

Most of the articles only show how to set this up for the old, non-configurable "Agent Workspace".

There are like 2 articles in Hi Support KB but they are not working for me.

 

Obviously I tried to add "Table Configuration" but that's not enough.

 

We need to add the SysID of the Table config here, in case of "HR Agent Workspace":

https://INSTANCENAME.service-now.com/nav_to.do?uri=sys_ux_client_script.do?sys_id=35a5e59087ab659030...

See screenshot attached here.

Then what else is needed?

0 REPLIES 0