"Child HR Service" is missing in Service Activity
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yesterday
Hi,
I have been assigned with new PDI recently. I want to configure "Child HR Service" service activity, but i cannot see this option. I can see only Approval and Task.
Thanks,
Darshana Shetty
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yesterday
did you follow the steps from docs?
Configure a service activity for an HR service
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
Yes, after following above steps I have reached to Service Activity form.
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an hour ago
in my PDI the choice value itself is not there for Child
can you check in yours?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
Ankur,
I have raised this query for same issue. I can also see only 2 options Task, Approval.