Reference field values are not visible in Portal

[Ranjit Singh Ra]

I have an HR Service (Scope - Human Resources: Core) in the ESC Portal. 

I have created a custom table "Routing ID" in Global scope which extends CMDB CI Table. 

I have a variable in the HR Service which is referenced to the custom table. I have records in the custom table but still I am unable to see any records from the Portal. It says "no matching records found"

I have given the custom table Read ACL to my user, and also given the cmdb_read role to my user, still the same issue.

Please let me know what I can check to get this fixed.

Thank you.

[RaghavSh]

Is it visible to admin users? if yes then it is surely a ACL issue on your custom table.

Custom tables have custom roles attached to ACL when custom table is created, you can try giving your user that role as well.

[Ranjit Singh Ra]

I am the admin and I am also not able to get the records in that referenced variable.

[RaghavSh]

Is this issue only in portal?

Can you go to your custom table and under "application access" check "can read" and mark accessible from "all scopes"

[Ranjit Singh Ra]

Already checked