Problem in Granular Delegation for sysapprover table
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11-13-2025 01:35 AM
I have created granular delegation table for: sysapprover_approver then i have created delegation rule and assigned approver name in the condition after that i have created a new delegate and added in the delegation rule .I checked in the employee center my profile in my delegates its visible .
But the approver is not assigned to the delegate even after following all the producer as per the servicenow document: https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/employee-serv...
Can any please help me to find the solution for this problem.
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11-13-2025 06:58 AM
You typically create the delegate table and rule against the target table, such as HR Case, not the sysapprover_approver table.
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11-13-2025 07:05 AM
can you please explain me in the detail about the solution.
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11-13-2025 07:07 AM
What is correct solution for this problem?
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11-15-2025 09:37 PM
What is process for garnular delegation for sysapprover table?
