Problem in Granular Delegation for sysapprover table
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
7 hours ago
I have created granular delegation table for: sysapprover_approver then i have created delegation rule and assigned approver name in the condition after that i have created a new delegate and added in the delegation rule .I checked in the employee center my profile in my delegates its visible .
But the approver is not assigned to the delegate even after following all the producer as per the servicenow document: https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/employee-serv...
Can any please help me to find the solution for this problem.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
You typically create the delegate table and rule against the target table, such as HR Case, not the sysapprover_approver table.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
can you please explain me in the detail about the solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
What is correct solution for this problem?
