Remove 'New' button in related list in HR Agent workspace
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11-19-2025 01:40 AM
Hi all,
Can you please help on how to remove this 'New' button from the 'Approvers' related list.
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11-19-2025 03:49 AM
Hi @Ankur Bawiskar , I tried to do what you said, while I was able to create the action inclusion, it didn't work, the New button is still there.
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11-19-2025 04:07 AM
then did you try to configure list control in native for that related list and Omit new button?
Does that reflect in workspace?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-19-2025 04:33 AM
As a matter of fact, I did but even that didnt work.
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11-19-2025 05:02 AM
not sure in your instance but it worked for me in my PDI
see below
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-19-2025 04:15 AM
I did the same and it worked for me
Action Exclusion Created for "sn_hr_core_case_total_rewards" table
Output -> New button is gone
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader