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08-12-2025 07:14 AM
Hello ,
Is there a way to rename the "Reply to" field on the Compose Email UI in HR Agent Workspace?
Client requires to update the "Reply to" label.
Solved! Go to Solution.
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08-12-2025 07:25 AM
Even if this is possible I will recommend not to touch the OOTB component and why to take technical debt?
Please inform this to your customer.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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08-12-2025 07:18 AM
No, this is not possible.
Regards,
Musab

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08-12-2025 10:19 AM
@TerezaNolloda I initially suggested you this, if you see I deserve correct answer please accept my solution as well.
Regards,
Musab
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08-12-2025 07:25 AM
Even if this is possible I will recommend not to touch the OOTB component and why to take technical debt?
Please inform this to your customer.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-12-2025 08:33 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader