Report in ServiceNow is not working as expected

Manisha30
Tera Guru

‎08-13-2024 08:35 AM

HI All,

 

We found an issue where the report on the dashboard is working as expected.

We have created a report which is of type single score. The report displays "0" or some number on dashboard but when clicked it redirects to few records at backend which is different from the one displayed on the report.

 

Can someone provide your expertise over here?

 

Thank you in Advance!!!
Manisha

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AndersBGS
Tera Patron
Tera Patron

‎08-13-2024 11:04 PM

Hi @Manisha30 ,

 

It very much depends on your configuration of the report. Can you please share additional details / screenshot for us to be able to help you best possible.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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