Hey, how can I add "Agent Assist" for a table that has "no cofiguration" on "HR Agent Workspace" (the customizable one).Most of the articles only show how to set this up for the old, non-configurable "Agent Workspace".There are like 2 articles in Hi ...
Hi All, I am actually able to navigate to the New 'Agent Workspace for HR' through the workspaces dropdown in the header menu of the new Polaris view and able to see the agent assist related search results in the workspace for all COE's cases expect ...
We have a requirement to show Process state flow formatter in HR Agent Workspace same as Classic UI. Looking for an alternative approach or solution too, which might fulfill this in HR Agent Workspace:
Hello, I would like to know how "Task support team" field and its related fields would work on the HR task table.In my onboarding lifecycle event activity, there is a task whose support team is Parent Assigned to and HR Tier1 as below. How can employ...
How can I use flow designer to skip an approval when the approver is the same person as the requestor?
Hi all, Maybe a silly question but is it possible to use a phased implementation approach in HRSD with Case and Knowledge Management and Employee Center Pro? For example, you introduce Case and Knowledge Management (for internal HR Agents) and then E...
Is it possible to show the SLAs to the requestor on the portal once they submit a request? If so, is it also possible to choose which HR services you want that functionality on for? Or is it all or nothing?
Hi, We would like to update the Customer Satisfaction Survey post closure of a SNOW case. Can anyone please tell where I can find Customer Satisfaction Survey. Regards, Nivedita
Hi, I want to configure the default email adress (reply to) when we send an email via HR Agent but i don't know how i can do that. Thanks
How to create User criteria with the script to check whether the logged-in user has any direct reportee who are active and from XYZ location can access the HR catalog
I have created three variables On catalog item. employee _name. employee _id. employee _email.Employee _name is a reference field with sys _user table.I want to auto-populate user_id in employee _id and email in employee _email when a user is selecte...
My team is working on the Workday HR Spoke, specifically focused on Offboarding to begin with, getting rid of manual entry through a catalog item and now we will create a case when the Workday termination process triggers an event. We've got this wor...
Hi All,I want to learn about implementation of HR virtual agent on PDI, I searched for all documents and videos but, were not beneficial, Could you please help me with proper steps to learn HR Virtual agent from scratch. Thanks!!
Hello,I'm trying to setup a specific workspace view for the User [sys_user] table, but the related lists are only visible for the "Workspace" view.As you can see on the screenshots, I created the view and configured the related lists, then I created ...
Dear Community Members, I have a requirement where I need to show Opened for and Subject Person field on HR task form. Both the fields are available on HR case form but is there any way I can bring them to HR task form? Regards, Peeyush Jaroli
