Hi All, Please help me to achieve the below ones1) I want to hide additional comments on portal when a particular state is selected .2) I have to capture a field change on agent workspace and display it on the portal(Note: Any other solution other th...
We are using Servicenow Document Template module to generate the PDF Documents. Current Challenges: 1. We are using record producers and variables and our requirement is to pull the record producer variable answers to the document template. We are un...
Is there any model and Application about employee salary, individual income tax and medical insurance?
I need to auto populate Employee number and domain id of the logged in user once the Service is opened from the portal. I am writing an onLoad function in catalog client script and glide recording the sn_hr_core_profile table. number is the unique fi...
Hi experts,I am trying to retrieve variables and fields of a HR case form to create a pdf.I am trying it from a Business rule. I have saved the name of fields in a property and want to run a loop to print the field label and field value.However the s...
Hi Team,Can you please let me understand on what is persona and how it can be used in HRSD module. Any example will be appreciated. Thanks in advance
As an HR Business Partner (HRBP), you play a critical role in driving HR strategic initiatives, managing tension, and prioritizing day-to-day activities. At ServiceNow, we recognize the unique needs and challenges of HRBPs, and we are...
Hi, How to create workspace UIB view for HR case tables. I have to create workspace UIB view for HR case tables. I don't have much idea about it. Can anyone please make me understand about UIB view for HR case table and how we can create workspace U...
Hello Team , I have a state field with options like draft , ready , work in progress , and 3 other fields . When a case is created it is automatically setting the state to draft state by using client script . My requirement is to hide all the other o...
Hello All, We are in the process of configuring the HR scoped app. For all emails sent from the system, for the HR Cases, (E.g. via "More> Email" option), the email body does not appear under case activity. Instead a line of text appears - "No such p...
Hi All, We are looking for a solution where for certain HR Service we will have to hide the Attachment icon from the side bar of the Now Experience Workspace( HR Agent Workspace). We have tried the following steps:Open UI Builder and go to the Recor...
Hi All, On clicking on New button (as an HR Agent) on Reminders its giving me an error "Security constraints prevent access to requested page" . But working fine when I tried as an Admin. What could be the possible issue ? Thanks,Krishna
On the ESC, when someone clicks on My Requests, we want them to see HR Cases where they are either the Opened For or Opened By person. Ability to see the case as the Opened for is OOB, so I've needed to make modifications to allow for the Opened by ...
I want to disable the feedback creation when worknotes is added for knowledge articles
I have created a variable in record producer (single line text) and it was mapped to short description field in the backend. But the values in the variables are not showing in the backend case form. What should I do to achieve this
