HRSD Micro Certifications Information?
Anyone can reply me. Thank you.
Forum Posts
Description of the HR Case Showing the variables which are not filled in the form
Hello all , I have submitted the HR Case from portal by filling up a form. There are many variables which are dependent on each other. Based on my selection , I have submitted the case.Usually , the behaviour of the system is to capture all the detai...
Resolved! Copy form layout/view to Workspace?
We are moving to Agent Workspace (in Rome) ahead of our planned upgrade to San Diego and I'm configuring the form views for all our HR services. We currently have all these configured in UI 16, but these aren't available as workspace views. Is there ...
Resolved! getByFormat is not working as expected!?
the expected output is 2005-01-31 but I'm getting 0036-06-27. how to resolve this?
creating database view for metric result aand hr case table
Hi all, I'm try9ing to create a database view for metric result table and hr case table. I couldnot able find a proper where clause. Which where clause I have to give please comment.
Resolved! Cannot see HR Document Template in the list
Hi all, as "admin" I cannot see in "HR Document Templates" table records created by another users. What could be the reason? I have also HR Admin role and roles from Employee Document management. I checked ACLs, display BRs on the "HR Document Templ...
Resolved! HRSD license count : does user who visits HR Portal for the first time be part of this license usage count?
HRSD License usage is based on the count of active users in the HR profile table. so the OOTB functionality that HR Profiles getting created when user visits HR Portal for the first time be part of this license usage?
What is the benefits of topic categories & topic details in HRSD though portal and backend?
Hi, Anyone can reply my Question. Thanks & Regards, Sai.
Make Close Notes Mandatory when user click on Close Complete button on Agent Workspace and native view
Hi All, There is OOB UI Action called Close Complete on sn_hr_core_case table: https://demoinstance.service-now.com/sys_ui_action.do?sys_id=ba5370019f22120047a2d126c42e701d&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null I have made b...
How to use assignement rule in custom table?
Whenever a user selects Category as ServiceNow and subcategory as Fundamentals, the Assignment group should be automatically set to custom group created in Assignment 1 and assigned to should be Group Manager else another other selection should clear...
Resolved! Make "<g:dialog_buttons_ok_cancel>" button to be clickable only once.
Hi All, I want to make "g:dialog_buttons_ok_cancel> to be clicked only once by the user as I want the script run only once per session. Below is my code for reference. HTML CODE: <g:dialog_buttons_ok_cancel ok_text="${gs.getMessage('Submit')}" ok_tit...
Resolved! How to open a "Request" as a child for an HR Case using Flow ?
We are implementing Universal request in our instance which requires a child task ,which is a "request" to be opened automatically from the parent HR Case for the IT people to work on and include multiple stakeholders in the process
Resolved! Can we determine how many people use employee service center on daily basis for a month?
Can we determine how many people use employee service center on daily basis for a month? can we generate the data?
E-signature : Create multiple E-signature task from 1 case with different documents to sign.
Hi Community, Currently we can assign e-signature HR task to the user with one document to sign and can have multiple signature in one document . But can we assign multiple[le E-signature tasks with different documents with same parent cases?. Reas...
Resolved! How to hide a section in the Agent workspace depends on a condition
Hi everyone I created a section( Payroll forms) in the default view and workspace view. Is it possibile to make this section only visible for a particular service either by using Client script or any other way to achieve this. I wanted to show thi...
