restrict attachment from target record

PrachiI
Tera Contributor

We already achieved restriction of attachments when gets attached via compose email for COE's sn_hr_core_case via email Client configuration when user attach an attachment via compose email. We added filter condition as Email.target table is not sn_hr_core_case to the ECC with application Global and default configuration checked.

We need to implement the same for all other COE's. How can we achieve this?

2 REPLIES 2

SumanthDosapati
Mega Sage
Mega Sage

@PrachiI 

May be you can try changing the filter condition to something like email.target_table.sys_id IS 12345

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

We cannot add/dot walk target table sys_id. Moreover, we tried to add or/or clause/and condition for other COE's which didn't work. Also tried to create multiple ECC for other COE, which didn't help me to achieve for other COE.