ServiceNow HRSD vs Workday Help for service delivery

tworzala
Tera Contributor

3 weeks ago

Are there any customers who have used both ServiceNow HRSD & Workday Help for service delivery? I'd love to hear very specific pros/cons. Obviously ServiceNow is great for coordinating tasks across the organization, not just within HR. What other experiences do you have?

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Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @tworzala 

 

I worked with a client  who has both HRSD and workday but business audience is different.

 

Workday is for core HR data, payroll, compensation, and benefits.

Whereas HRSD is for  user-friendly front-end interface, focusing on workflows, case management, and employee experience. 

 

There is fundamental difference between these two tools/app.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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tworzala
Tera Contributor
In response to Tanushree Maiti

2 weeks ago

Correct, I'm talking specifically about the "Workday Help" module that is for HR Service Delivery within Workday. 

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