Setting variable set to mandatory

[GhitaB]

Hi everyone !

please i have a quick question, When i make a variable set to mandatory will it make the variables inside mandatory too or i need to set them mandatory

[Hanna_G]

Hi @GhitaB 

You will need to make each of the variables mandatory that you want. You can do this a couple of ways - but easiest would be the mandatory flag on the variable. 

[Shraddha Kadam]

Hello @GhitaB ,

Yes. You have to make the variables mandatory inside it.

[Syed zabiullah]

Hi @GhitaB 

Making a variable set mandatory in ServiceNow does not make the variables inside it mandatory. You need to set each variable inside the set as mandatory individually.

If my response helped, please mark it correct.

Regards,

Syed K

[Aniket Chavan · Accepted solution]

Hello @GhitaB ,

Yes, you’re right — if you set the variable set as mandatory using a catalog-level UI policy, all the variables within that set will automatically become mandatory as well. This can save you from having to mark each variable individually, especially if you intend for all of them to be required anyway.

Just make sure you're applying the UI policy at the catalog item level. I quickly tested this behavior and have added a few screenshots below for reference. Hope this helps!

Before applying the UI policy:

UI Policy Action:

After applying the UI policy:

Hope this helps — feel free to reach out if you have any follow-up questions!

🔹 Please mark ✅ Correct if this solves your query, and 👍 Helpful if you found the response valuable.

Best regards,
Aniket Chavan
🏆 ServiceNow MVP 2025 | 🌟 ServiceNow Rising Star 2024