How to make assignment group mandatory in HR case based on hr services?

Apaul
Tera Contributor

How to make assignment group mandatory in HR case based on hr services? I tried using ui policy or CS, didn't work. Help me please

6 REPLIES 6

Mohammad Danis3
Tera Expert

Hi @Apaul ,

Can you please share the client script you have written?

Regards,
Mohammad Danish

Shraddha Kadam
Mega Sage

Hello Apul,

 

How many HR Services do you have to add this condition ?

 

If my response was helpful, please mark it as correct and helpful.
Thank you.

GlideFather
Tera Patron

Olá @Apaul

If it is related to the HR Case form, you can set it on the data policy level but it would be enforced always, or do you want to make it mandatory only under specific conditions?

When using client script, do not forget to restrict the option for list view - not allowed to remove the value if there is existing one. 

Please share your configurations to help you.

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Ankur Bawiskar
Tera Patron
Tera Patron

@Apaul 

Please share some screenshots where is this required

what did you try?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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