Show Description of HR case in portal view

[Vijay Baokar]

Hello Everyone,

I want to display Description of HR case to HR Portal as highlighted below

Please help.

[Saurabh Gupta]

Hi,
You can do this is possible, change the standard ticket configuration

.

[Vijay Baokar]

Hi Saurabh,

Even after making changes, it didn't work.

[Saurabh Gupta]

Hi,
Can you please share the ticket configuration?

[Vijay Baokar]