Steps to implement HRSD
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01-30-2024 06:14 PM
I am trying to prepare for new HRSD implementation for a customer. What would be the steps to start with including which plugins to install, configurations etc.

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01-30-2024 10:02 PM
Hi there,
You could have a look at ServiceNow Success Center. Does contain a ton of information, example stories, etcetera. Reading your question though, it sounds like you are also completely new to HR (and doing an implementation, that doesn't sound good for the customer?), it might be smart to do some now learning courses, follow the official course, play around on your PDI.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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01-30-2024 10:31 PM
Dear @samadam,
The HRSD Module is Huge it has N number of features and functionalities. The implementation will be dependent on SOW and based on Clients needs. To answer your question, OOTB we have HRSD Plugin (Shown Below) which can help your kick start implementation of HRSD. (You can refer Now Create, Success center, Now Learning and Success stories to learn how its implemented...)
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01-31-2024 12:44 AM
I would recommend to have a look at the "Architecture" and "Process Workshop" decks from NowCreate so simillar to what @Mark Roethof said. NowLearning is a great starting point!