Stop direct access to employee service center
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06-03-2022 12:36 AM
Hello,
I need your help because I have to avoid to create unnecessary HR profile not to breach my company's license counts.
This is the situation.
We employee login to the servicenow service portal and then click an icon to move on to the employee service center.
The icon is shown to employees who has HR profile.
Some employee directry access to the employee service center URL who don't have HR profile and should not access to them.
By accessing to the ESC, HR profile is created (This is OOTB in my understanding)
Is there any solution?
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06-03-2022 12:57 AM
Hi Kohei,
Any user has record in HR profile (sn_hr_core_profile) table shall have the access to the Employee Service Center (ESC), no any role is required.
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06-03-2022 01:32 AM
Hi, Dutta
I know it.
What I want to do is to stop users without their HR Profile accessing to ESC by typing URL
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06-03-2022 02:15 AM
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06-05-2022 07:37 PM
Hi, Dutta
Thank you for your recomendation.
I found that "login" with "public" marked is set in login page field and not only ESC but some other portals are using the same configuration.
Could you please tell me more details about this "Public" setting so that I can understand what will be changed for ESC and other portals?