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Onboarding - Lifecycle Event

We are using the Lifecycle Event Onboarding and within the Onboarding Process it auto-generates a Request for IT Equipment (Catalog Item).  When the Request is auto-generated it is continuing to set the Opened By field to the Owner Catalog Item.  We ...

Error HR Service is not valid for the subject person

Hello everyone,I am getting a problem when submiting a new request which triggers this HR Service. I don't understand the use of opend for /... and subject person /...Error HR Service is not valid for the subject person   

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ELMAHDI by Tera Expert
  • 1463 Views
  • 1 replies
  • 0 helpfuls

Resolved! Tags not capturing in update set

I am trying to create tags for HR Services but they re not getting captured in the update set? Is there any way to add them in update set as due to configuration changes in different instances I am trying to avoid them moving through xmls. Also, is t...

Resolved! NEW ConfigureabLe workspaces for HR

  1. How can we validate if we are using the configurable workspace in HRSD?2. If we are not using the Configurable workspace, is the classic HR agent Workspace getting deprecated as part of Xanadu?

Kass3m by Tera Expert
  • 1715 Views
  • 3 replies
  • 3 helpfuls

Why field level ACL is getting skipped?

Hi,Some users in my instances are unable to access some fields in the interaction table. When I checked it using access analyzer I see the field level ACLs are not getting evaluated. It just checks the row level ACL and that's it. And I see some user...

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Vasu ch by Mega Sage
  • 3053 Views
  • 2 replies
  • 2 helpfuls

Interactive filters in Dashboard

Hi All,i have created an interactive filter 'Priority' and used it in dashboardi have given name and lookup name in capital letterswhile using it on the dashboard it is Priority is changing to lower case lettersplease help me to sort out this issue. 

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Ramesh01 by Tera Contributor
  • 676 Views
  • 1 replies
  • 0 helpfuls

Resolved! Not able to add Progress Bar to HR Case form

Hello,     I am trying to add a progress bar to the HR Case form, but the table sn_hr_core_case doesn't show up in the table list of Flow Formatter.  I do see the sn_hr_le_activity_set_progress_bar in the form designer, but nothing shows up in the UI...

Praveen R by Tera Contributor
  • 988 Views
  • 1 replies
  • 1 helpfuls

HR - Create New Case Form

I am wanting to make a change to the "Create New Case" form under HR Case Management.  I would like to display a message on the screen when a user is searched for a message will be displayed.  I know how to add a field to this screen by going into th...

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Pam Hollis by Tera Contributor
  • 1447 Views
  • 5 replies
  • 0 helpfuls