Subject Person field is not coming up

Neha48
Giga Contributor

‎05-27-2022 12:20 AM

Hello, Subject Person field is not coming up on Employee Relations case form. Can anyone help me with the same.

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Musab Rasheed
Tera Sage
Tera Sage
In response to Neha48

‎05-27-2022 02:52 AM

Ok, check ACL on subject_person field on employee relation table, you need to make changes to field level ACL but on ER table ok, try that

Please hit like and mark my response as correct if that helps
Regards,
Musab
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Øyvind Fosse
ServiceNow Employee
ServiceNow Employee
In response to Neha48

‎05-27-2022 03:01 AM

Hi @snow123 I strongly suggest that you give the customer pushback on this. The risk is too high with ER cases. you can see my suggestion above on how employees are supposed to be added to cases. 

You should also review the underlying need since there should be alternatives to using the subject person. 

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