Hello everyoneI would appreciate any helpi want create report that shows all closed tickets where the opened for responded after they were closed. Thanks in advance.
Hello Experts,I want to automate the process of assigning "HR admin (sn_hr_core.admin)" to the different groups like HRA ,HRB ,HRC in the dev,test and UAT respectively post the clone . I am thinking to use the "Clone Cleanup Scripts" and also providi...
Dear Friends,Looking for some help into ServiceNow HRSD Product, we got one requirement where business wants us to create a form – Catalog item – Record Producer - Maternity & Paternity Leave of Absence. Can anyone please help me to understand, what ...
I've been trying to find more information on these checkbox options and figure out why they don't work, but I haven't had much luck. I've reviewed: Using checklists in HR Service Delivery Agent WorkspaceWhat is the purpose of the checklist field in H...
how to restrict HR Chat Interactions on the Interaction table servicenow
We currently uses Service Portal for HR and not Using Employee center. I have read about making Employee center available in teams from : https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/sn-teams/concept/c_empl...
Human Resource Core Application is installed in PDI, but it's not visible in the Application picker. I installed the Human Resource Cire, HR Employee Relation, and HR Life Cycle, but they are not visible in the Application picker. I can see the table...
How can I configure HRSD to allow new hires to complete Pre-Onboarding tasks from personal mobile devices at home (via 5G or Wi-Fi) without being blocked by IP restrictions, while maintaining security policies for existing employees I am implementing...
What role can I give process owners to build Playbooks that doesn't allow them to create and update records from the Playbook or other automated activities? I saw in creator studio the user doesn't have this kind of access in the Automations phase.
Hi Team,When HR case is moved to different COE and existing HR case is cancelled, when user sends email to existing HR case that is cancelled, copy that email to newly transferred case. How to achieve this?
Hi, I was trying to update the icon info based on state changes: For Ex: In the description field i wanted to show help icon with some text 'abc' when state is 'New' And For the same description field i wanted to show help icon with some text 'xyz' w...
How to achieve when the agent user is attached an screenshot's into attachment that can be visible under work notes on activity session of that Record.
Hii have a requirement in workflow,if logged in user is knowledge base manager or owner the approval should not goso i wrote a script in workflow like belowIts working fine for owner ,but coming to managers as it is as a lock field (attached screensh...
Hi, I had a requirement where from a HR case I need to create a HR task and with the task type as HR service through which the record producer will be filled by HR task Assignee. now my requirement is to pre -populate the Record producer variables wh...
