Survey Definition form is looking weird

[Drishti]

Hello Community,

What can be the reason that Survey Definition form is looking so weird like no Name, no Intro /Ending notes , no other fields are visible even on the form even in the list view.

Attaching here is the image for reference.

 Please guide.
Thanks in advance !

[Ankur Bawiskar]

@Drishti 

are you with admin?

Try clearing instance cache using cache.do and then logout and login?

seems some script is hiding those fields.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Drishti]

Already did that but its not working .

[Ankur Bawiskar]

@Drishti 

if fields are there in form layout then any UI policy or client script is hiding?

are you with admin?

If this is for your customer instance then raise a case with ServiceNow.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Drishti]

Yes,  I am an admin and checked the UI policy and Client script. Everything looks good.

I think last option is left to raise HI ticket only.