Survey Definition form is looking weird

Drishti
Tera Guru

Hello Community,

 

What can be the reason that Survey Definition form is looking so weird like no Name, no Intro /Ending notes , no other fields are visible even on the form even in the list view.

Attaching here is the image for reference.

 

Screenshot 2025-09-16 at 11.50.21 AM.png

 Please guide.
Thanks in advance !

7 REPLIES 7

@Drishti 

Did you try switching the view?

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

M Iftikhar
Mega Sage

Hi @Drishti

 

The unusual appearance of your Survey Definition form is likely due to a customized form view. In ServiceNow, different views can be configured to display a specific set of fields and sections, tailoring the interface for different users or tasks. The header of your image indicates the current view is "View: Survey," which is likely a specialized view that excludes fields like "Name" and "Introduction & End Notes" and prioritizes the reporting charts.

 

For further guidance, you can refer to the official ServiceNow documentation on configuring form layouts and survey administration:

Hope this helps!

 

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution and helpful so others can benefit as well.

@M Iftikhar 
I have checked all fields are there in the form layout.