Survey Definition form is looking weird

[Drishti]

Hello Community,

What can be the reason that Survey Definition form is looking so weird like no Name, no Intro /Ending notes , no other fields are visible even on the form even in the list view.

Attaching here is the image for reference.

 Please guide.
Thanks in advance !

[Ankur Bawiskar]

@Drishti 

Did you try switching the view?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

Hi @Drishti, 

The unusual appearance of your Survey Definition form is likely due to a customized form view. In ServiceNow, different views can be configured to display a specific set of fields and sections, tailoring the interface for different users or tasks. The header of your image indicates the current view is "View: Survey," which is likely a specialized view that excludes fields like "Name" and "Introduction & End Notes" and prioritizes the reporting charts.

For further guidance, you can refer to the official ServiceNow documentation on configuring form layouts and survey administration:

• https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/form-administr... 
• https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/administer/survey-administr... 

Hope this helps!

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution and helpful so others can benefit as well.

[Drishti]

@Community Alums 
I have checked all fields are there in the form layout.

[SN_Learn]

Hi @Drishti ,

This happens due to read operation on table was denied. So, cross scope access privilege need to be checked. 

Your account is not having the required access, please review the ACLs