Teams Integration

TomohiroT
Tera Contributor

Hi all,

 

I have set up ServiceNow app on Teams, and just wanted to know how to notify users with some changes on ServiceNow (e.g. assignment group, assigned to, or any other intentional notification).

 

I want to realise this by using Chat on Teams not on Employee Center.

 

Is this possible?

 

Cheers,

2 REPLIES 2

Trupti94
Tera Guru

TomohiroT
Tera Contributor

I have set up Servicenow for Microsoft 365 app, not via integration hub. Is this still possible?

I thought using the store app might be easier to notify users. I want something default function to achieve this.