I am having an issue with the Employee Form-powered HR Task Type to Collect Employee Input. I have recreated the below in a PDI.... I am trying to collect one String field and map it to HR Profile. The task and form are created and assigned as expec...
Hello, My goal, in the long run, is to have a record producer form (like a background check form) where multiple users have to fill out their part on the form. I have a record producer with the formI have an HR service that displays the form to ini...
Hello, Our goal is to send out a welcome email after a Lifecycle Event case has been flipped from Draft to Ready. Currently, we are able to send this email but the attachments that sit on the notification do not send with the email, even when "Includ...
Hello, I am attempting to create a notification that is fired when clicking on a UI action related link. Our notification sits on the Lifecycle Events Case table and looks as follows: The Event is configured as follows: The UI Action is configured as...
Hi When a document Template is created from an HR Case, the name of the person who created the form is added to the name of the attachment. Why? I see that maybe it indicates who should sign the document. Or it indicates who generated the document? T...
Hello, I am currently working within my personal dev instance creating an onboarding lifecycle event. I have my new record producer created. I have created an HR service linked to my record producer to initiate my lifecycle event. When I run a test a...
Hi All,I need to create a report based on database view where the report should show the reassigned person too. Thanks in advance
Experts, I have researched the community and also tried current.hasAttachments() but it is not supporting HR Case table. Can some one guide me how to find out attachment in a case and show in a report. I tried below links but it is based on Incident ...
Hi, I would appreciate your help guys.in HR agent workspace when I create a new case from HR Profileafter the agent selects a record in the HR Service fieldI have a requirement that different fields appear according to the selected HR service.What is...
Experts, How can I retain HR Cases, attachments and related items for 10 years. Let me know if this is not possible and if I need to reach out to ServiceNow for the support. Thanks,MK
I have compensation grade field on Hr profile table below are the compensation grades based on compensation grades user should be VIP(VIP fields in user table)SVPVPSEB EB 2EB1
Dear Community Members, Is there any way I can restrict the visibility of few HR Services (under a fix category) to some group members only and rest of the assignment group members shouldn't have visibility to those HR services? For example. I have H...
Hello All, I want to change the background color of state field :- In Progress - OrangeCompleted - Green i need a help in writing script for the same. Thanks
I want to play an audio file as a sound when a new case is assigned to me or a group i'm a member of when i'm in the Workspace dashboard- see below. How do I go about adding an audio file for a notification?
I have to map the nominated person in excel with subject person(sn_hr_core_case_benefits)table in hr case.I need to get the user id(email-id) of the subject person from the back end table i.e.,(sys_user.do) table.For that i need to write source scri...
