We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Time out node in virtual agent designer topic

Vaishali 11
Tera Guru

Hi,

Is there any way we can apply a max-wait time/timeout branch after live agent doesn't accepts the live agent chat in a virtual agent designer topic? If yes, how can I do it?

 

Thanks in advance!!

0 REPLIES 0