To-do iframe video urls are sanitized when the source is not Youtube

Alexander17 · ‎06-07-2022

Hi,

We are facing a weird issue. When you insert a iframe HTML code to link an external hosted video in a to-do content item.. then when you click on the save button, the url is being removed. If i do this exactly the same in a Rich text portal content.. then it works fine.

It looks that the to-do content item as a special html sanitizer.. that only allow Youtube video's.. and not other urls. Anyone is facing the same issue.. and have found a solution?

When click save, the video disappear and the url have been removed from the iframe html code.

thank you

Alexander17 · ‎06-08-2022

Hi,

Thank you for pointing out to the right direction. I just figure out the solution. It looks like that To-do content items have a separate sanitizer setting. Just go to To-do content table.. and add that extra code to the attributes. this will do the trick.

Please mark the answer is correct/helpful , if it helps

View solution in original post

Chandu Telu · ‎06-07-2022

Hi Teresa,

Can you check my above answer it may help you.

Please mark the answer is correct/helpful , if it helps

Thanks

Chandu Telu

Alexander17 · ‎06-08-2022

Teresa, we have exactly the same option overhere. If i copy paste the embedded code in a Rich Text portal content.. then it works fine.. but if i do it in a To-do content item.. Servicenow, removes the code / url to the video. If i use the youtube url.. it works fine.