How to change video source in video carousel of Service Portal?

[madhvi]

There are youtube links for video carousel in Service Portal.I want to change it to some other source,as client's video is not available on Youtube. Do we have a way to change that?

[Harsh Vardhan]

go to the "sp_instance_carousel" table and i believe you have added the video url there in field "HREF / URL"

generally i update the video in system ui >> video and then mention the path in widget.

screenshot below.

Note: this is a sample.

[madhvi]

Hi,

I need to make url change in Video Carousel(CD) widget.

Thanks

[Harsh Vardhan]

did you find that in "sp_instance_carousel" table ? that should be available there.

[sagiermoh]

I found only the photos, Videos weren't there