Hi,
Our team is currently developing a request using a Record Producer and Workflow. The requirement is for the request to go through a group approval process after submission.
However, we noticed that upon submission, the system displays the group approval task under the Task/To-Dos tab in the ESC, as highlighted in yellow below.
Would you have any suggestions or solutions on how to remove or hide these group approval tasks from appearing under the Task/To-Dos tab?
try to search in to-dos configuration in left nav
If my response helped please mark it correct and close the thread so that it benefits future readers.
Hello @nurinasyikin_ ,
Please follow the steps below. It works for me.
- Navigate to Standard Ticket -> Standard Ticket Configuration
- Open your COE related record for e.g sn_hr_core_talent_management
- Go to the Related list of Tab Configuration
- We don’t have active field so you can delete the record. Safer side you can take backup of that record.
