To set the visibility of a field as per HR Service in HR Agent Workspace

[b__ChaithanyaY]

Hello Team,

We have a custom field on HR Agent Workspace which is set to be visible for few HR Services and now we want to make it visible for few more HR services.

We tried with finding UI Policies, Business Rules and Client Scripts but did not find anything relevant to achieve the goal.

Can someone please help us with the steps to navigate its configuration to modify it for our requirement.

Thanks.

[Sid_Takali]

Hi @b__ChaithanyaY  If the field is on the form and then gets hidden after you do something, it's definitely a UI policy or client script. Do some more thoroughly inspection of Client Script and UI Policies. You can use the Field Watcher to get more information. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694072 

https://docs.servicenow.com/bundle/washingtondc-application-development/page/script/debugging/concep...

Regards,

Sid 

[Ankur Bawiskar]

@b__ChaithanyaY 

unless you find that component which is doing that you cannot add extra thing there