UI Action override on HR Agent Workspace
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06-23-2025 02:49 AM
Hey,
I am looking for a soluition with hiding already existing UI Action on HR Agent Workspace without any changes applied onto OOTB UI Action.
On HR Task we have OOTB buttons such as Close Complete, Close Incomplete etc.
Normally when I'd like to use and customize a logic of existing button I can do "Insert and stay" and have to set Overrides reference field which in result the default button will be hidden on Classic UI and replaced with the custom.
How can I achieve the same result on HR Agent workspace?
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06-23-2025 02:54 AM
if those are Declarative actions created for workspace then you can deactivate those
that's the only way for workspace I believe.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader