Ui Action PDF Preview is not working , not generating the document

[Harsha1]

Hi Community,

After San diago upgrade , Ui action "Pdf Preview" is not working. 

This is the code.

function previewDocument(){

var templateName = g_form.getValue('u_fulfillment_subtype');
var file = g_form.getValue('number');
var tableName = g_form.getTableName();
var templateTable = 'u_general_document_template';

var sysId = typeof rowSysId == 'undefined' || rowSysId == null ?
g_form.getUniqueValue() : rowSysId;

var dialogClass = window.GlideModal ? GlideModal : GlideDialogWindow;
var dialog = new dialogClass('Preview document dialog v2');
var msg = new GwtMessage().getMessage('Edit document');
dialog.setTitle(msg);
dialog.setPreference('sysparm_sysId', sysId);
dialog.setPreference('sysparm_sourceTable', tableName);
dialog.setPreference('sysparm_templateTable', templateTable);
dialog.setPreference('sysparm_templateName', templateName);
dialog.setPreference('sysparm_fileName', file);
dialog.render();
}

I found this article . How Can use the code in my code. I tried but not working.

https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/concept...

new GeneralHRForm(tableName, tableId, targetTableName, targetTableId).generate();

new GeneralFormAPI(fileName, targetTable, targetTableSysId);

GeneralFormAPI.SetDocument(header, footer, headerLocation, footerLocation);

GeneralFormAPI.createPDF(body);

Regards,

Harsha .

[Ankur Bawiskar · Accepted solution]

Hi,

What's the error?

Did you check the browser console?

Is the UI page an OOB one? Preview document dialog v2

Can you share the complete requirement and relevant scripts as well?

[Ramesh43]

Hi Ankur,

I am also having the same issue, When i click on Preview PDF UI action, it is not giving anything, as it should show all the PDF documents which attached to the Work order task.

Below is my code:

function previewDocument(){
var sysId = typeof rowSysId == 'undefined' || rowSysId == null ?
gel('sys_uniqueValue').value : rowSysId;

var dialogClass = window.GlideModal ? GlideModal : GlideDialogWindow;
var dialog = new dialogClass('Preview document dialog v2');
var msg = new GwtMessage().getMessage('Edit document');

dialog.setTitle(msg);
dialog.setPreference('sysparm_sysId', sysId);
dialog.setPreference('sysparm_sourceTable', g_form.getTableName());
dialog.setPreference('sysparm_templateTable', 'u_general_document_template');
dialog.setPreference('sysparm_templateName', 'Stowe Job Card');
dialog.setPreference('sysparm_fileName', g_form.getValue('number'));
dialog.render();
}

Kindly help me with this

Ramesh

[Ramesh43]

Browser console:

[Harsha1]

Hi Ankur,

 Not the OOB. it's customized UI action.

Error is - When I  am clicking on ‘Preview PDF’, a template pops up and after scrolling down to the bottom 
,when we click on ‘Generate’ , the document doesn’t get generated. Just getting a blank screen.
I have attached both the images.

Requirement is -  This is the table General Document Templates.

In the Body section have some content. We want this template will display on HR task form by clicking the UI action " PDF Preview".

Regards,

Harsha .