What does there option in Authorize purge do ?
What does these options in purge authorization does? and if we get notification who will receive the notification?
Forum Posts
Resolved! To-do iframe video urls are sanitized when the source is not Youtube
Hi, We are facing a weird issue. When you insert a iframe HTML code to link an external hosted video in a to-do content item.. then when you click on the save button, the url is being removed. If i do this exactly the same in a Rich text portal conte...
What are pulse surveys in HRSD? how to create them?
How the pulse surveys are created? Are they same as surveys designed in a survey designer?
How get previous value of a field in business rule?
Hi All, Here actually, i have two tables, case and vehicles, so whenever request raise , case is created, and the value of field, "car status" in vehicle table changed, so my concern was, whenever case state changed to cancelled, then the value of ca...
Submit a record producer automatically
We have a requirement to submit a record producer automatically. Manager gets a request in his to-do list on the service portal where he has the record producer with certain fields having pre populated values. If manager does not submit it within 3 ...
My HR knowledge writers cannot view user_criteria by default.
We've only really had one or two people writing articles for our HR knowledge bases and they happen to have ITIL licenses in addition to all their sn_hr_core roles. Recently we've expanded this responsibility to other HR Agents and they've noted tha...
create an ACL to hide the HR tasks for that specific service
I have created an ACL to restrict HR task visibility for specific groups .But still those who are not member in the Group list they still able to see the those HR tasks related hr service. is anyone will guide me on this . Regards,Hema
HR case auto close if the state does not change for 5 days
In HR cases, I have a state as "Awaiting customer response". I want the HR cases to automatically move to 'Closed complete' if the state has been "Awaiting customer response " for more than 5 days. Can I get some help in this?
What is the significance of an orange dot in front of a group name in a list view?
What does the orange dot mean? Does it mean there are 0 or no group members?
how to grant employee access to employee service portal
how to grant employee access to employee service portal?
Resolved! EDM - Retention Policies Purging
Hi SN Community, I wondered if anybody familiar with EDM can confirm that retention policies will mean a document automatically purged once it passes the retention period? Example: Retention Policy says that the document type 'employee verification l...
Resolved! how to translate variable questions specific to a Record producer. (say 'Leave type' variable which is common in many record producers ). When I added translation to this this variable, the change is affecting to all other same variables in differe
How to translate variable questions specific to a Record producer. (say 'Leave type' variable which is common in many record producers ). When I added translation to this this variable, the change is affecting to all other same leave type variables...
In hrsd module assigned to person is not able to see the hr cases.
hi,In hrsd module assigned to persoan not able to see the hr case.
HRSD - Certification
Hello , Anyone having dumps for HRSD Certification . Thank you !
Resolved! Knowledge Article expiry notification process - new author issue
Hey SN Comm Team, So, I had opened a case with SN on this one since it is all an OOTB process. They got back to me with a proposed solution. Basically, they said that normally their best practice for article author is for that never to change. That i...
