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HR Task email/notification not firing

I am creating a workflow that involves HR Tasks. There are 2 routes for the workflow based on what is chosen on the record producer when submitting the service. One route, I want there to be an approval. Once approved, an Employee signature task will...

Content Item vs Catalog Item

Hi all,There are 2 questions from my end :1) Inside "Content Item" I have created the variables set in which we have variable to enter the input . But when I go to portal and check , no variables are shown in the form . Why ? will content item takes ...

Sruthi18 by Tera Contributor
  • 1583 Views
  • 1 replies
  • 2 helpfuls

Resolved! HRM vs HRJ Widgets

Hello,  I am working on our portal preparing for the Utah upgrade and I noticed we currently use the HRJ widgets on our HR Case overview page, but there are also HRM widgets that seem to do the same thing but have a better UI. We are using the EC The...

cwillard by Tera Expert
  • 1029 Views
  • 2 replies
  • 4 helpfuls

Resolved! Content Experience Widget

Hello community!  We are planning on using the new content experience widget.  We are hearing from end users that they really don't like the look of it (specifically the gradient and the boxes).  We can live with the boxes ,but outside of changing th...

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rcard11 by Tera Guru
  • 2585 Views
  • 7 replies
  • 4 helpfuls

Run User Criteria on the basis of session URL

Hi Community,I want to run Record Producer User Criteria only on the Agent Workspace & for that the below User Criteria Script has been written, but it is not running. var url = gs.getProperty("glide.servlet.uri") + gs.action.getGlideURI();var userRe...

Harsh Ahuja by Tera Contributor
  • 417 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to add filter to the assignment group field in the modal pop-up?

I want the assignment group field in the modal to load only support groups where can i add the filter condition in the code here so that it shows only those. function onClick(g_form) { g_modal.showFields({ title: "Please provide all information for i...

Vasu20 by Tera Contributor
  • 2321 Views
  • 11 replies
  • 2 helpfuls

Resolved! Compose Email from Employee Relations Case

We recently activated Employee Relations COE and noticed that the link to Compose email is not available like it is for standard HR cases.Is this done on purpose, or is there something we need to activate in the ER COE? HR Case  ER Case 

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jrusso by Tera Expert
  • 732 Views
  • 2 replies
  • 1 helpfuls