UI page button is not working on HR case

Manisha30
Tera Guru

‎11-13-2024 10:24 PM

HI All,

 

We have an issue where in one of the HR agents is not able to create document tasks under HR case when a button(initiate document task(s)) on UI page is clicked, while the other hr agents are able to create the tasks.

 

Could you please help on what could be the reason for this?

 

Thanks in Advance!!!
Manisha 

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Runjay Patel
Giga Sage

‎11-13-2024 10:39 PM

Hi @Manisha30 ,

 

Check the create ACL on that table, he/she should pass the acl in order to create the task.

 

Hi @Community Alums ,

 

This is weird, if you have not done modification on search then you can raise HI ticket for same. Dont put your brain to figure this out. Or if you wanna do then check  "sp_search" page and "faceted search" widget.

 

I have checked in PDI, it is working as expected.

 

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