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Resolved! Can you share best practices around how employee service center access and support can be managed for employees on mobility? Employees on global mobility in our organization need to access content both in their home country and their host country.

Can you share best practices around how employee service center access and support can be managed for employees on mobility? Employees on global mobility in our organization need to access content both in their home country and their host country.

Juhi Yasmin by • Tera Contributor
  • 819 Views
  • 2 replies
  • 2 helpfuls

Collect Employee Input - update HR Case

Hi folks, Having some issues with using the Collect Employee Input HR task on one of our HR Services. I am following the instructions from the docs site here. The form has been designed with the questions I need to get a response to (in this example ...

DClayton1 by • Tera Contributor
  • 1797 Views
  • 4 replies
  • 2 helpfuls

send notification when a comment is made on case

 as a fullfiller i should recieve the notification if requester add comments on the select case. as a requester, i should recieve the notification if fullfiller add comments on the selected case.  

vasu11 by • Kilo Explorer
  • 847 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to add Time to the DATE field?

Hi All, I have tried adding the time to the DATE field using the below code, but i see that this is not working for me. Could anyone help me out if i was going wrong some where in the code. CODE: Here the lastlogin field type was DATE. var date = cur...

Sravani17 by • Tera Contributor
  • 1415 Views
  • 1 replies
  • 0 helpfuls

HRSD ACLS

In HRSD, how to allow a HR Agent (sn_hr_core.basic)to update the topic category,topic detail and HR Service on the HR Case form    

Sush by • Tera Contributor
  • 706 Views
  • 2 replies
  • 1 helpfuls

Resolved! LifeCycle Event activity question

Hello,     I am creating a new life cycle event for onboarding users and wanted to know if there is a way to make an activity wait for another to be completed before it triggers. I know this can be done in the activity set but it is not clear to me h...

rai5 by • Mega Guru
  • 1429 Views
  • 2 replies
  • 4 helpfuls

OnBoarding process creation through HR module

Hello All / @Ankur Bawiskar / @Hitoshi Ozawa , Try to create onBoarding process in HR module.  1. what's inputs are require apart from this ?(Emp name, joining date, experience, skill etc) 2.Need to install plugin lifecycle event management  or any o...

Gilde Dialogue window - ok button not working

Hi Team, Need help in one of the issue. when we cancel a case and click on "ok" after entering reason for cancellation - pop up window is not vanishing. We need to click elsewhere in order for it to vanish - state is  getting updated though . Here i...

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KARAN24 by • Tera Contributor
  • 924 Views
  • 5 replies
  • 0 helpfuls

Bulk case creation issue HR module

Hello All, In our instance ,i have tried for bulk case creations. i am not able to find out records as per request and state shows Ready. After creations record are shows in user table or Hr profile table ??    

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Resolved! Parameters in script include initialize function

Hello,   Can someone explain what the lines of code bellow mean in the script include sn_hr_core.hr_Profile? Why is this even needed, what is the purpose of this?     hr_Profile.prototype = { initialize: function(_gr, _gs) { this._gr = _gr; ...

rai5 by • Mega Guru
  • 2906 Views
  • 3 replies
  • 3 helpfuls

All HR modules

Do any one Know how many modules, Functions  features are there in complete Human resources would like to make complete list of features and functionalities of all modules and spokes in ServiceNow.

Kachu by • Kilo Sage
  • 1829 Views
  • 2 replies
  • 1 helpfuls