Resolved! Is there a way to disable notifications/emails from going out when running SLA Repair job?
I am needing to run a "Repair SLAs" job on Task SLAs. is there a way to run this job with email/notifications going to the user?
Forum Posts
Resolved! Restricting attachments for 'internal use only'
Hi, Is there any way to restrict HR Case attachments for 'internal use only'? A use case would be when sensitive documentation is getting passed back and forth via the email client between business teams that should not be viewed/seen by the Opened F...
Getting HR cases using scripted REST API
Hi All, I don't want to expose the SNOW case table name to the external. So descided to use Scripted REST API. Let me know the best way to retrive the hr cases if i send the subject peron. Do i need to use GET or Post Thanks Ra
is it possible to make list field dependent on another list field in servicenow.
Hi all, We have requirement to make list field values to display based on the other list field values selected. Eg: Category is a list field reference to categories(u_categories) table (where user can select multiple categories) based on the catego...
Simple HR Case for HR COE case
I got one requirement: creating one HR case intake form (Record Producer) for all HR cases. Such as. Only one HR intake form can cover all different COE case based each COE required parameters. Can any expert tell me the approach to implement?
Resolved! calculate the weeks between the dates
calculte the weeks between the two dates by using business rules.. example: these two are the dates start date: End date: the result(no.of weeks) will be populate in another field, no.of week:
Resolved! HR Case assigned to my group email notification not firing after submitting an HR request that uses a Workflow
Hi there,I am attempting to troubleshoot why after I submit a Request (Tuition Reimbursement) it is not sending an email out to the group that the case has been assigned to. I have looked at the Workflow as well as the Email Notification in question ...
Resolved! Email Script: Navigate Link on email to HR agent workspace instead of Servicenow Portal
Hi everyone , I have This below email script to navigate the Tasks to the Service portal when clicked on email notification. For The Agents who work from the Workspace wants that link to navigate to workspace. I wrote this script to navigate to HRM t...
HR Case Changed Notification
Hello All, I am working on below notification: Name: HR Case changed Table: sn_hr_core_case Who will receive : Send to event creator, Event parm 2 contains recipient I looked for its triggered condition which is on "sn_hr_core_case.changed" eve...
Resolved! HRSD Process Flow Dcoumentation
Hi Friends, Did anyone have HRSD PDF/Documents which explain the process of HRSD? Is yes can you please share it across. Thanks, Priyanka R
Resolved! Is it possible to add image under the variable in the record producer ?
We have a requirement to add a image below one of the variable in the record producer. Is it possible? As shown in above screenshot, we need to add one logo in between the variable1 and variable2. Please suggest anything on this.
Email Script in a Notification to Redirect User to a HR Task
Hi, I am trying to write an email script to to takes the users to the HR task in the HR portal. The examples like below will take the user to the main HR case in portal instead of a HR task: https://community.servicenow.com/community?id=community_que...
Resolved! How to disable the choice while transferring a case
I have requirement to disable a choice while transferring a case. Is there any easy way for that?
MFA Redirect issue
HI, Issue is happening after enabling MFA. Before Enabling MFA, the landing page after successful login is home page.(instance/esc/) But After enabling the MFA,the landing page after successful login is landing page(instance/esc/id=landing) Can you p...
Resolved! onClick function in workspace client script for an UI action is not working as expected
Hi, @Ankur Bawiskar I want to add a functionality where approvers can approve any HR case directly on HR case in Agent workspace.I have made the Workspace Form Button to "True" and in Workspace Client Script, I'm calling a client callable script inc...
