Unable to view HR Manager Dashboard

samadam
Mega Sage

I am trying to access HR Manager Dashboard but it just spins but does not load. I have all the plugins. PA, HR Agent workspace and EC Pro. I have hr admin and sn_hr_core.manager access. Is there anything else that's missing?

12 REPLIES 12

abirakundu23
Giga Sage

Hi @samadam  ,
Could you please check below plugin is activated or not in your customer instance ?

Follow the official doc : https://www.servicenow.com/docs/r/yokohama/employee-service-management/hr-service-delivery/human-res...

Screenshot 2026-04-18 103450.png
Please mark helpful & correct answer if it's worthy for you.

abirakundu23
Giga Sage

Hi @samadam ,
Did you get a chance to look on my previous response ? Thanks !

samadam
Mega Sage

Yes, I have this plugin. When I try the same in my PDI it works but in my instance it doesn't work. 

abirakundu23
Giga Sage

Hi @samadam ,
is issue  still persist ? Are you only facing the issue or another team members also facing ?

Yes issue exists with me as admin and impersonating another user who is manager and has hr manager access and pa access