Variable fields prepopulate on case form when submitted
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11-15-2023 02:21 PM
Hello,
I have a problem that I can't seem to fix with my HR Service case form that I create when I submit it from a record producer that I have.
The Variable fields prepopulate on case form when submitted from the Record Producer. Case Form below:
Record Producer fields below:
I don't want the subject person or opened by to show in the description when created. Can someone please assist?
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11-15-2023 02:56 PM
My code in the script of the record producer