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Resolved! Import Sets in HR Scope - Problem with write to tables

Hello Experts, I have created a new table in "Human Resources:Core scope". This table extends the Import Set Row table as this one is a staging table for data import. Standard security controls have been created together with the table. The user that...

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AI Search

Hi team,I've developed a custom portal with an internal search feature using an out-of-the-box widget : typeahead search. To enhance this, I created a custom search application inspired by the ESC portal. However, while the search works correctly for...

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Reject Button of E-Signature Task in ESC

Hello All,I want to create a reject button for E-Signature Task in ESC Portal. I don't know is there any options to pull out the reject button. (User can Accept but when they want to reject how can they do it?.  Thanks everyone. 

Reddy34 by Tera Contributor
  • 363 Views
  • 3 replies
  • 0 helpfuls

Workspace reference modal issue?

Hi,I have an issue with reference modal in agent workspace. Default behaviour is that modal stays there and only contents go up when I scroll down.↓However, once I resize the modal, not only the contens but also the modal goes up when scrolling down....

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Configure Advanced work assignment presence states in HRSD

Hi All, In our system, various presence states are present across different scopes. While all these states are visible in the HR agent workspace, I intend to limit visibility on HRSD to "available," "away," and "offline" states only. Any insights or ...

developer88 by Tera Contributor
  • 407 Views
  • 1 replies
  • 0 helpfuls

Resolved! Non-HR User Assigned an HR Task Unable to See Task

Scenario: Using the OOB Tuition Reimbursement HR Service, user submitted a Tuition Reimbursement request via Employee Center. HR Case was opened and assigned to appropriate Assigned To Group. HR Task assigned to Subject Person was created for them to...

Translated Knowledge articles are not showing up on correct tab

Hi everyone, The issue I am facing is when I try to translate a Knowledge article trough ServiceNow machine translation it doesn't appear on the "Translated versions" related list but it creates an article. When I translate an article with this metho...

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rafas_2703 by Tera Guru
  • 798 Views
  • 3 replies
  • 3 helpfuls

BATCH API INTEGRATION

Hi Team, We have a reference field, that should return all the names through integration.Ex.There is a list of countries in the data base. I have a reference field called as "Country" in ServiceNow, that should return country values listed in the dat...

Resolved! Analytics Center in HR Agent Workspace

Hi all, We have two Instances and I can see "Analytics Center " in only one I tried to compare plugins , UI builder Pages, screens, and versions of Plugins but I don't find a way to Show Analytics Center in the HR agent workspace. Instance 1: Where i...

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Resolved! Fix script for deactivating HR services in bulk

Hi we have a requirement to deactivate HR services in bulk(320) , so we need to create fix script for thisThe conditions were : the table should be in employee relations case and topic category is one of "audit","tracking" and so on..(many topic cate...

sri vijaya by Tera Contributor
  • 660 Views
  • 4 replies
  • 0 helpfuls

Employee Center - Customize which topics to see in the mega menu

Hi. I'm working on creating an employee center where we gather all our current Service Portals. As of now, the first three topic levels in our taxonomy are visible in our mega menu. Is it possible to choose which of the third-level topics that should...

Julie21 by Tera Expert
  • 550 Views
  • 4 replies
  • 0 helpfuls