Hi Experts ,
We have created a record producer for submitting HR Case and as per requirement there are variables which need to be filled after HR Case gets approved . These variables need to be filled by "opened by" user . i have set this up by making variables editable from client script and opened by user can fill these variables from native view ( fulfiller view) . But most of employee who raise cases using this record producer are end user and they submit cases from service portal .
Can we view these variables on portal for end users ? or can we have some task which will map values to the parent HR case . ?
PFB snapshots
1) Native view variables made editable -
2)Portal view in which variables either need to be visible for users to fill or any workaround to get values from users and put into these variables
