Virtual agent

kali
Tera Contributor

Hi All,

Is it possible to remove show me everything in the virtual agent , if possible where to go and do the action.

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

From the Washington DC release notes:

 

Hide or reveal the Show me everything button
Set the glide.cs.disable_show_me_everything system property for NLU/Keyword topic discovery. Alternatively, update values found in the default Script Action Utility control in Virtual Agent greeting topics that use LLM topic discovery.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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gsacher
Tera Expert

Hi Kali,

I am currently having the same issue. Did you fix it?

Greetings

Gabriel