Wanted to show the record producer variables on the HR task over the ESC portal

[Lak]

Hi All,

We have a requirement to show the record producer variables to the HR task level over the ESC portal as currently these variables aren't visible to the person who is been assigned to this task from the portal.

Scenario: When an employee from the portal submits the record producer, it creates a HR case and the flow which we have additionally, creates a HR task and assign to fulfiller team to triage but the assigned member to the HR task from the ESC portal don't have visibility of the variables the employee submitted. 

Is there a way this can be achieved?

Regards,

Lakshmi

[GeoVic Gkou]

Hello,
You can write some HTML in the rich description of the HR Template that you used for the HR Task:
Example:
<div><strong>Opened For</strong> ${parent.variables.opened_for.name}</div>