Where are the Draft emails saved in HR Agent workspace? Since, the Draft Emails related list is not available for HR
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02-17-2021 01:28 PM
Where are the Draft emails saved in HR Agent workspace? Since, the Draft Emails related list is not available for HR Agent workspace.
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Case and Knowledge Management
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05-08-2024 07:17 AM
Thank you so much Dominik!
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11-06-2022 05:33 PM
Excuse me, let me interrupt you.
At HR Agent Workspace, I have the same question as Rishabh13.
How can I set up the "Or you can add List into your workspace to enable users access their drafts." you are talking about? I would appreciate it if you could tell me.
I am not good at English. I'm sorry if I'm being rude.
Thank you and best regards,
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05-08-2024 12:42 AM
Hi, sorry for late reply. I mean to add list (menu item) into the menu of workspace. I googled it and found for example this - https://www.servicenow.com/community/itsm-forum/how-to-add-the-lists-in-workspace/m-p/2467746 - maybe it helps. I guess it is documented somewhere in docs how to add menu item into the workspaces so I won't add exact steps here.
