Using HR lifecycle event can we able to use catalog item to create RITM and SCTASK.

[Barathk]

Need to create RITM, SCTASK form HR case, is it possible to create using HR lifecycle event.
If possible anyone can share the details.

[Sandeep Rajput]

@Barathk Please use the following steps to use a catalog item to create SC Task and Request in HR Lifecycle event.

1. Navigate to your lifecycle event.

2. Click on Add New >> Employee Request.

3. Fill in the form as follows.

Here you can configure the fields according to your requirements. The Catalog item will be shown during the process and will trigger request when submitted.

Fore more information please refer to https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/human-resou...

Hope this helps.

[Barathk]

Hi @Sandeep Rajput 
Thanks for your response , have to know few more details about this, so using this can we able to create one RITM and multiple SCTASK ?
If possible can please help me to know the details.

[Barathk]

Hi @Sandeep Rajput  

so we creating HR case for onboarding, once the case created RITM and 4 SCTASK need to be created.
we can able to achive this using a flow ,but I am looking HR Lifecycle .
I need some more details , can you please help me for this.

[Sandeep Rajput]

@Barathk You can keep the creation of SCTask as a part of the flow which runs on the RITM. No need to mix the creation of SC Task with lifecycle event.