We have this use case where we want to manage users certificates in different types of skills. And we also want to use this in conjunction with FSM where we want to make sure a customer contact has the necessary certificate and skill to be able to pe...
We have a requirement to display Opened for contextual panel as we are displaying for subject person similarly PFA. Now we are seeing in the OOB script include as atAGlanceUser and it's default user as subject person. How can we make this for opened ...
Dear community, I have a record producer for a specific HR Service that can be open for someone else, or for oneself.We have 2 fields:Opened for: the person who raises the request from eh portal;Subject Person: the person the request is about.If the ...
I am using the Washington version. When I use the HRSD function, I publish a task. When I see the number of assigned tasks on the PC, I can only see the required number of tasks on NowMobile.
Hi Everyone, I have a requirement where i need to create a E-signature document i.e HR document template through lifecycle events(onboarding process) i tried as shown in below but the document doesn't show up. can anyone provide me solution how can i...
Hi team, I've created a scripted REST API in the Human Resource Core application, where I'm accessing the table sn_hr_er_case. When I try to execute the API from Postman, I get the following error: com.glide.script.fencing.access.ScopeAccessNotGrante...
When we access the Rest API explorer, how is the API name populated? What is the source of this information? I'm asking because it's present in my development instance but missing in the test instance.
how to change name in delegation rule from english to german in hrsd servicenow because if i change to German language it is not updating
Hi experts, how can we remove this 'I need more help' option from VA aisearch. Thanks in advance.
Hi All,I am trying to call a flow designer by ui action . Please provide the code for this. Thanks in advance.
HiI'm looking for a solution to add an option to allow agents to choose between two HR templates directly in Case creation page on Workspace.In the HR Service, I've added a "Case creation service config" that allows me to include field (custom choice...
Hi Team, we have one field called due date in which we have to populate the last day of the month from the pre-hire field and the time should be 23:59:00 which should according to America/new_york time zone suppose in the pri-hire field we have (10/0...
Hello all, Would you anyone have an ides as to how the subscription works for these below. 1) Discovery - Is it by devices, as each device that discovery scans is 1 subscription unit?2) Same as above for SAM3) HAM pro - I see as in below. I don't ...
On the NowLearning Platform can you recommend the course list for beginners?
Hi All, Employee Relation Case (sn_hr_er_case) COE is not available to users with sn_hr_core.basic roles on when creating case from backend. Any suggestion please?
