Hi All, I am facing issue while capturing changes in current update sets during creating record on associate relations assignment preferences, I am trying to capture the changes but changes are not capturing in current update sets. Is there any way ...
Hi all,Records available in list view is in portal and it is not shown in now mobile. That i am getting an error called "no items at this time" in now mobile.can anyone help me.
UI action Will be visible all the members which are present in Assignment Group for HR case in both Native UI & Agent workspace?
Hi everyone, I want the users to be able to use the Global Text Search functionality but only it without being granted extra permissions. I know there is a role 'text_search_admin' that gives the user that functionality, but also gives the user the a...
Hi Team, I am using a record producer to create record in HR core case table.Record producer has a field called external employee, if this is checked as true then when case is created subject person field should be empty.If external employee field is...
Hi, I want to translate notification sent to user based on the country . Is it possible to translate the notification without using dynamic translation? Thanks
Hi experts, We have a requirement to check whether the recall functionality that is there in Outlook is available in Snow..? If mail has been sent to some users from the ServiceNow system or maybe a comment is added by mistake can we recall it in the...
Hi all, In our project, VA is implemented..If I say hi or hello it is not recognizing...what are the steps we need to follow to configure this...
I have a requirement that create a HR case for users can upload documents that more than once.The users only can see their own uploaded documents not others. Admin can see all documents.How can I do that? Thanks
Hi everyone ,i need to auto populate the fields in the portal if i selected the yes/no option it should be generate the data in the fieldsexample: Do you need to apply dropdown is yes or no?
Hi Everyone ,I have created a case after completing the task in portal for Canada country ,it is showing the India country and Canadachecked in HR task backend displaying different country Variable sets...after written the client scripts for country...
Hi All,I need help to upgrade Service now instance to Vancouver Present my instance in Tokyo. Please Guide me and Provide Steps to Upgrade.Thanks and Regards,Chandrakanth.
Hello everyone, I observed some UI glitch in HR agent workspace, don't know whether this is configuration issue or something else. In below screenshot, i can see the backend value of source(contact_type) which should not appear on the case in agent w...
Hello everyone, is it possible to add a second Manager to an Employee Onboarding Journey and have tasks assigned to him just like the "main manager"? Has anyone had experience with this kind of request? The Mentor will be occupied and can not be chos...
This is my requirement:1) Need to create a service catalog.2) After we raise the service catalog, it will create a service request and a separate HR case.3) Now the main issue is, I am able to create a HR case from service catalog. But HR case does n...
