Auto populate assignement group hr template
Hello, Need help with business rule script to autopopulate a HR task with an assignment group.
Forum Posts
Resolved! Docusign webhook not returning status back to ServiceNow
Hi, I am facing an issue that when we trigger the docusign flow from servicenow, its sending the template for signature in DocuSign. After document is signed in docusign envelop status is not getting updated in servicenow. Can anyone help on this? T...
gtranular delegtagtion
gtranular delegtagtion
Pass form value from UI Action to HTML in UI Page
HiI have a requirement to hide few choice values of a field based on HR Service when the button is clicked.When a user clicks "Rescind" button in Lifecycle event case, a dialog window appears and user is asked to submit Rescind reason. My requirement...
Resolved! When an HR Case is transferred to another COE, if the Subject Person replies, where its captured?
Hi, When an HR Case is transferred to another COE, a notification is sent to the Subject Person. If the employee replies to that notification email, where is the reply captured in ServiceNow? I think that replies are captured in the Activity log on b...
HR Service configuration
Hello All, Can someone let me know what is the recommendation here - why we should always map a single HR Service to a record producer. Using record producer script, we can derive multiple HR Service to an HR Case but usually while configuring an HR ...
Resolved! Question about Lifecycle Events
Would it be appropriate to configure a Recruiting process as a lifecycle event? As separate from the Onboarding process?
Resolved! HR Agent Workspace - Create Case Contact Card - Change Information Visible on Card
Hello ServiceNow Experts, I need to change the information that are presented on the Contact Card that is visible in the Create Case page in Workdpace, this one:I need to show more information there, unfortunatelly this part does not take information...
Resolved! How to Hide 'Tasks/To-dos' tab from Employee Center Pro
Hello All, I wanted to hide 'Tasks/To-dos' tab from Employee Center Pro. For your reference please find the below image. Appreciate your help in advance. Thank you !
HR case - SLA field and has breached field
Hello, I would like to ask for your help in consolidating my understanding of the mechanism behind SLA time calculation. I looked at many topics on this forum as well as in the product documentation to get a better understanding. However, I am still ...
Best practice for customizations? (Scopes, Cloning and Update Sets).
I am about to Implement the HRSD Integration with SuccessFactors.It will require a significant amount of customization to add new Fields, new services for importing additional tables, new flows for Full and delta loads and new flow actions which can ...
Resolved! How do I get the configuration ID of a landing page card?
Hi, I'm creating a new line of data visualization under the Overview section of HR Agent Workspace. I've created a data visualization just fine, and I'm trying to replicate the carousel functionality so I created a repeater and now I'm having a hard ...
Why ui policy not working on the HR case form?
Hi All,Actually firstly i have created one RP and mapped to few fields on the backend, and created one ui policies to show case fields based on the choice selected on the other field, its working, So now i have created another RP which have some fiel...
Resolved! Service table fields functionality not working?
Is there somewhere other than the HR Service record that we indicate a field is to be used as a'Service table fields'? If I create a custom field that is needed for a service, I have added it to the Service table fields slushbucket but that field sti...
Edit PDF while previewing before generating the final document
Hi All, We have a requirement to generate PDFs which we are able to generate using fillable PDFs configured under managed documents and fields mapped in document templates. However, we have another requirement where the agent needs to update the fiel...
