Hello, I have an issue or don't know the best way to go about using/accessing the data I get from submitting a record producer. Once the record producer, I want to create a process for it.Once the form is submitted I have a flow that is triggered to...
Hi everyone, I have a question. Why add this notification to all the HRSD tables instead of adding it only to the HR Case [sn_hr_core_case] table (the parent table)? Shouldn't the other tables also inherit the notification? Thanks!
Hey Team, I have a defect I am working on. An HR Agent user is trying to create an HR case on the back end in the Employee Relations COE. It doesn't appear on the drop-down list. How can we allow Agents to create new ER cases while restricting access...
How do we set the condition to configure the quick link section of Now Mobile Application, to route the end users according to the company code assigned to each user based on their respective timekeeping system?So need help for the same or else I hav...
I am creating a Service Activity to display a checklist in HR Task.I create a new Child task template, select HR task type as Checklist, and even if I put values in Checklist items (or not), I cannot register it with the error in the image below. Wh...
Can someone explain Why user criteria & why hr criteria and when to use both? I know there is a lot of content out there, and if I am still posting this, I need someone to explain it with use cases/real life scenarios please. Thanks!
I have a requirement to cancel all the active LE cases to be cancelled when the user location changes. I have written a BR on user table when the location.country changes we need to cancel the active LE cases and need to create a new LE case for subj...
Currently we have a custom feature built in to display the Bell Icon in EC Pro on the top right, also we have a custom widget to show these notifications on the EC Pro Home Page for the User to see these notifications. Now, these notifications are mo...
I am getting Unexpected Action Occurred Error message on esc portal when click over "To-Dos" does anyone know this issue. Thanks in advance..!!
I am trying to populate fields on an HR Task from the Parent HR Case. I want the Short Description and Description from the Parent HR Case to display in those fields on the HR Task. I am using Service Activity to create tasks when a certain case is s...
ServiceNowを使って社内ポータルを作っています。社内ポータルにログインしたあと、ポータル内の経理サービスへのリンクを踏むとパスワードを打ち込むこと無く、経理サービスにログインできるようにしたいのですが、良い方法はありますか？
Hi guys, I have a problem that my global categories don't appear in now mobile. Well... they appear if you press view all, but NOT every global category.I will attach prints, and you will see that under 'Question', it should appear the global categor...
Hi, we have a requirement to have the watch list field accept external emails for HR Cases. After modifying the dictionary override for HR Case in the Watch list dictionary, we were able to make it work in the native platform UI. After checking in th...
Hey Team, I have a defect where Lifecycle Event is duplicating itself when HR case state is closed.
Hi experts,I need to activate the update button inside the case preview in List component linked to hr cases.now when i clicking on update button in the image attached is not working.i know that i need to add an event to link the updated fields to sa...
