Workday Custom Report config for "Look up Worker Time Off And Leave Of Absence Request" Action
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07-19-2023 12:03 PM
Hello,
We currently have a integration with Workday to pull in the Worker Data, and now we would like to use the ServiceNow OOB (out-of-box) action: "Look up Worker Time Off And Leave Of Absence Request." Documentation doesn't cover exactly how the Workday custom report should be created. I did find some old documentation around the Rome release version, but it did not work. The documentation for the San Diego, Tokyo, and Utah have removed this bit of info. I'm guessing they no longer maintain how to setup the report.
I was hoping that perhaps someone in the ServiceNow community could help with how the Custom Report was configured; if you have created a successful one, would it be possible to share the configuration info?
Thanks in advance!
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05-30-2024 02:32 PM
Thank you, Dustin,
For some reason, I am unable to connect using Basic Auth. We had the Workday team create a RaaS with all the necessary fields, and we poll it with a Rest API, then import and transform. It's not ideal, but it is working thus far.
Thank you for the quick response; it is much appreciated.
Best,
Marcelo