Workday integration

[Ashutosh4]

Hello Team, 

I have this issue where , I am facing this error.

This speicfically happens when the HR profiles are being created or udpated via WD integration.

I tried to check further into it

This is where it takes time , it basically calls into WD and pulls data into Staging table.

Do we have any method to resolve this?

[Ankur Bawiskar]

@Ashutosh4 

the error clearly says the request timed out because the API didn't response in time

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[Ashutosh4]

I understood that, but like can we extend the max time out or something ?

I didnt get this 

Like is it something from Workday side or what is causing this?

[Ankur Bawiskar]

@Ashutosh4 

workday is not giving response in time and hence ServiceNow platform is getting timed out in request

Was this working fine earlier?

[Ashutosh4]

no, it has been like this during the implementation phase.